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Warehouse Logistics

Returns

For Returns information please click here to open the Word document.
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Goods In

Please click here for Pallet Delivery Instructions.

Operations

Goods Incoming

Bookpoint Ltd receive in and store up to 40 million books a year on behalf of our Publishers.
Bookpoint Operations Goods Incoming 1 Bookpoint Operations Goods Incoming 2
Bookpoint operate a Booking in diary receiving up to 200 pallets a day.

Bulk Storage

Over 30,000 locations available.
Wire guided VNA trucks.
Picking at 10 metres high.
Bookpoint Operations Bulk Storage 1 Bookpoint Operations Bulk Storage 2
Wireless RF technology.
Over 25 miles of Racking if you stood our beams end to end.

Replenishment

Stock is picked from Bulk and replenished to forward locations with scanning equipment.
Bookpoint Operations Replenishment
Bookpoint operate Perpetual Inventory for all stock.

Mezzanine Floor

All loose book picking is conducted on our 50,000sq ft floor.
All cartons travel up from the ground floor and travel around by automated conveyor stopping at up to 23 zones for books before returning downstairs for despatch to our Customers.
Bookpoint Operations Mezzanine Floor 1 Bookpoint Operations Mezzanine Floor 2
From launch to completion each carton will travel ¾ mile along our conveyor line.

Picking and Conveyor Systems

Bookpoint Operations Picking and Conveyor Systems 1 Bookpoint Operations Picking and Conveyor Systems 2 Bookpoint Operations Picking and Conveyor Systems 3

Quality Control

All staff issued with id stamps for monitoring performance.
Approximately 8% of our daily picking cartons are checked at random.
Discrepancy line is system driven for cartons that fail weight checking. Bookpoint Operations Quality Control 1 Bookpoint Operations Quality Control 2
Individual customers can be set up for 100% order checking.
Perpetual inventory is carried out in both loose picking and bulk locations.

Inline Strapping Machine

All cartons go through a packing process and are automatically bound by an inline Strapping machine prior to scanning for despatch to Customers.
Bookpoint Operations Inline Strapping Machine 1 Bookpoint Operations Inline Strapping Machine 2
Larger orders can be consolidated downstairs awaiting completion prior to despatch to our Customers.

Bulk and Forward Consolidation

Over 38 million books a year are despatched through Bookpoint.
Bookpoint Operations Bulk and Forward Consolidation

Small Order Packing

All small Customer orders are packed automatically through our Q10 machine.
Bookpoint Operations Small Order Packing

Despatch

Large customer orders are scanned to pallets, neatly wrapped and manifested to allotted Carriers.
Bookpoint Operations Despatch
Orders for Customers in the UK can expect delivery the day after despatch.

Customer Returns

Bookpoint Ltd accept and process authorised returns from our customers on behalf of our Publishers.
Bookpoint Operations Customer Returns 1 Bookpoint Operations Customer Returns 2
Automated sortation line which scans books to verify claim.
Over 6 million books processed per annum.

 
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